4.6 ★ from 175+ reviews

NB Glass Reviews from New Braunfels & Hill Country Customers

Shower doors, mirrors, window glass and office glass. Here is what our neighbors say about working with NB Glass, quoted word for word.

4.6

Rated 5 out of 5

4.6 average from 175+ ratings & reviews

What customers mention most in the 70 recent reviews below

Rated 5 out of 5

Exceptional service!! Came out the same day I called for an estimate. Then had my shower door installed within a week! Very kind, respectful and outstanding work!!

Stephanie W

Shower glass · 10/16/2026

Rated 5 out of 5

Very satisfied with our living room glass replacement. The installers replaced our window in a timely and efficient manner. They happily answered all my questions .

R S

Window & glass repair · 10/9/2026

Reply from NB Glass Thank you so much for your kind words and your review! We appreciate your business.

Rated 5 out of 5

We used NB Glass to repair/replace glass for one of our residential customers and they did a great job. Everyone was happy.

Angela S

Commercial & trade · 10/7/2026

Reply from NB Glass Thank you for your business! We take great pride in feedback like this!

Rated 5 out of 5

They were very professional and did a great job. Some of the windows were very tough to replace, but they struggled through and got it done. Look great!

Mike M

Window & glass repair · 10/1/2026

Reply from NB Glass Thank you for your business and your review!

Rated 5 out of 5

NB Glass from the measurements by thwe owner to the office staff to the installers were ALL professional. Getting the glass replaced alot cheaper than replacing the whole window.

Todd H

Window & glass repair · Commercial & trade · 9/12/2026

Reply from NB Glass Thank you for the business and your review!

Rated 5 out of 5

The NB Glass team did an excellent job installing a new glass shower door at our Lake McQueeney home. The team was on time, courteous and let the job very clean

John A

Shower glass · 9/9/2026

Reply from NB Glass Thank you for the business and your kind words!

Rated 5 out of 5

Solid company and great install. REccomended.

Mitchell T

General · 9/9/2026

Reply from NB Glass We appreciate the business and the review!

Rated 5 out of 5

Had a glass pane replaced today. They did a great job. Professional quote and installation!

Jennifer Hearn L

Window & glass repair · 9/2/2026

Rated 5 out of 5

Very courteous, prompt, and did excellent work.

Aaron

General · 9/1/2026

Reply from NB Glass Aaron, Thank you for the business and your review! Both are very much appreciated.!

Rated 5 out of 5

Dw and Joe came out and fixed up our door quick ! Thanks for the help

Mario R

General · 8/25/2026

Reply from NB Glass Thank you for your business and your review. The team at NB Glass all worked together for your outcome! Thanks again!

Rated 5 out of 5

I would like to give a shout out to Joe and Delton, thank you for your hard work installing our shower doors. They look amazing!!

Connie T

Shower glass · 8/13/2026

Reply from NB Glass Thank you for your review and your business! We all appreciate it!

Rated 5 out of 5

Joe & DW were on time, very professional and did a great job. This is the second time I've used NB Glass and Mayela also does a fabulous job with communications from start to finish.

Contessa

General · 8/7/2026

Reply from NB Glass Thank you for your business and kind words!

Rated 5 out of 5

Would definitely recommend nb glass very reasonable priceing and quick to get parts great workmanship and very professional thank you guys joe and dw

Robert

General · 8/6/2026

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

Joe and dw were very professional got right on it great job guys thank you

Robert B

General · 8/5/2026

Reply from NB Glass Thanks for the business and the review!

Rated 5 out of 5

We had 2 large glued on old mirrors in our master bath removed and new framed mirrors hung. The team of Joe and Deltin were great. They got the old ones out safely with no breakage and hung the new ones perfectly and solidly, so I'll never worry about them coming off. The guys were friendly, courteous and professional. I've used this company before and have always had outstanding results.

Suzanne F

Mirrors · 8/3/2026

Reply from NB Glass Thank you for your repeat business!

Rated 5 out of 5

We had a wonderful experience with our shower glass installation. The installers were courteous, professional, and very respectful of our home. Although they were running behind schedule, they communicated with us throughout the afternoon, providing regular updates on arrival time, which was greatly appreciated. The installation was completed with great attention to detail, and the finished shower glass looks fantastic. Excellent customer service, quality workmanship, and clear communication from start to finish. I would definitely recommend them and would happily use them again in the future.

Cassie W

Shower glass · 7/24/2026

Reply from NB Glass Thank you for your business and your kind words!

Rated 5 out of 5

I needed a sidelight replaced in my old home. The gentlemen sent out to give me the estimate was courteous and quite knowledgeable. The two gentlemen sent out to install the glass window were efficient, courteous, and quickly had the window replaced. The fee charged was quite reasonable. I would highly recommend this company. The only complaint I would have about anything was that they are hard to reach by phone. Leaving a message via their web page worked, but I would have rather been able to talk to someone initially. Having said that, I shall definitely use them again should I need glass work.

Joyce R

Window & glass repair · 7/8/2026

Reply from NB Glass Thank you for your business and your review!

Rated 5 out of 5

Friendly, professional and experienced. Replaced a few panes of foggy window glass and the replacement matches and looks very good. Thanks

Charles W S

Window & glass repair · 6/28/2026

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

Quote was informative and timely and when it came time for install, the installers were very communicative on timeframe and came prepared for the job at hand. It was completed timely and not a trace left behind. Will continue to use NB Glass for all of my future glass needs!

Emma B

General · 6/27/2026

Reply from NB Glass We appreciate your business and your review!

Rated 5 out of 5

Luke knows his business well and can be relied on to solve any glass issue you might have. He was essential to solving our shower door problem. The guys who came out to remove and reinstall the door were great, too. We would definitely use them again and recommend them to everyone.

Paul and Judy M

Shower glass · 5/6/2026

Rated 5 out of 5

These folks are great. Our back patio door glass was foggy and the glass needed to be replaced. They came out quickly to check measurements and order the replacement glass and frame. They arrived perfectly on time for the install and wrapped the job up in less than an hour. Guys were friendly and courteous. I would use them again!

Steve P

Window & glass repair · 4/8/2026

Reply from NB Glass Thank you for the business and the feedback!

Rated 5 out of 5

NB Glass company did a great job, from the pleasant estimator who came out first , to the two young guys who did the install. You did a great job. Will definitely use this company again.

Sue S

General · 3/31/2026

Reply from NB Glass Thanks for your business and your kind words!

Rated 5 out of 5

Prompt, professional, and cordial team of experts completed my project ahead of schedule and at an unexpectedly reasonable price. If the need for these services arise again, NB Glass will be my first call.

Don O

General · 3/25/2026

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

Truly great experience with NB Glass. Needed 24 windows replaced and Joe and Joel were phenomenal. Highly recommend and will use again should the need arise.

William G

Window & glass repair · 3/25/2026

Rated 5 out of 5

Always great service

Robert C

General · 3/16/2026

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

Fast service, great install team! Fair prices and excellent communication.

D A

General · 3/13/2026

Reply from NB Glass DA, Thank you for your business and your review! Hope the new office does well!

Rated 5 out of 5

NB Glass did a great job replacing 8 windows.

Joel and Lisa J

Window & glass repair · 2/3/2026

Reply from NB Glass Thank you for your business and your time for your kind words. We all appreciate our customers at NB Glass!

Rated 5 out of 5

This is my go to glass company. I have used NB Glass a few times and each service has been completed professionally and timely.

Wayland C

General · 1/29/2026

Reply from NB Glass Thank you or the business and the review! We appreciate our customers!

Rated 5 out of 5

Had a great experience. From first call in, to estimate, and window repair. Very straight forward, kind and on time. Got my window quicker than expected, and installation by Joel was a breeze. Highly recommend this company if anybody needs a window repair.

Draven C

Window & glass repair · 1/20/2026

Reply from NB Glass Thank you for your window repair business and your kind words. Let us know if you need shower glass or mirrors! Thanks Again!

Rated 5 out of 5

I am very happy with NB Glass. The entire experience from quoting to scheduling to having the work done was amazing. Luke, the owner was great with looking at our job and ideas to quoting the job. Mayela, in scheduling was fantastic. Joe and Julian who came out and actually did the work were amazing. I really enjoyed the entire process and would recommend NB Glass to anyone

Dawn Hattan W

General · 1/16/2026

Reply from NB Glass Thank you for your business and the feedback!

Rated 5 out of 5

Great service! We only had to replace one of our windows (definitely a small job most companies would probably put low on their to-do list) but they treated us as if they were replacing every window. We will definitely use them in the future.

Patricia M

Window & glass repair · 11/17/2025

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

Friendly, professional service; quality products.

A C

General · 11/1/2025

Reply from NB Glass Thank you for your business and review!

Rated 5 out of 5

Treated us like a good friend or neighbor. The frameless shower door looks amazing and functions better than original door, swing in and out of shower. Will be using NB Glass on my next bathroom remodel.

H D D

Shower glass · 10/26/2025

Reply from NB Glass You are our good friend and a neighbor! Thanks for the business!

Rated 5 out of 5

I had a wonderful experience with NB Glass! My brand new home didn’t come with a shower glass door. The entrance is narrow 24 and something inches. I didn’t know I could go to a glass place and order a shower door! Wow I was surprised and not only did they get the shower door installed but Mayela was on top of everything and I had my custom frameless shower glass door installed for a lot less than expected! The installers were very professional and courteous. They were quite a team. I will recommend them to anyone!

Tammy C

Shower glass · 10/25/2025

Reply from NB Glass Thank you for your business and your kind words!

Rated 5 out of 5

The 2 young men doing the installation were wonderful. They answered all of my questions and did everything I asked to make the shower look just like I'd hoped it would.

Ann R

Shower glass · 9/5/2025

Reply from NB Glass Thank you for your business and the review! We look forward to working with you again!

Rated 5 out of 5

Working with NB Glass was a pleasure. Their price was fair and their service turnaround as quick as could be expected. Will definitely call on them again.

General · 8/21/2025

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

Prompt and professional service. I had a glass shower door replaced. The installation by Julian and Joe was completed timely and job area left clean. Both were very nice to talk to and provided details on the install.

Wayland C

Shower glass · 8/21/2025

Reply from NB Glass Thank you for your business. Julian and Joe are valued employees!

Rated 5 out of 5

The team that came out to replace a portion of our large wood front door, did a great job. The job was a lot more labor intensive than I thought it would be. They left everything clean and orderly after leaving! Great job!

Cindy G

Window & glass repair · 8/13/2025

Reply from NB Glass Thank you so much for your kind words! We appreciate the business.

Rated 5 out of 5

Prompt, professional service. Joe & Julian cleanly & easily replaced several large window panes in our house.

T B

Window & glass repair · 8/2/2025

Reply from NB Glass Thank you for your business. We are glad to have the opportunity.

Rated 5 out of 5

Great service, timely, will definitely be back

Shawn A

General · 7/30/2025

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

Luke, Julian and Joe did a great job on our large glass window replacements. They are friendly, professional, thorough and clean. Would not call anyone else

Gary S

Window & glass repair · 7/22/2025

Reply from NB Glass Thank you Gary. It was a pleasure doing business with you!

Rated 5 out of 5

Excellent service. Very professional installers.

scott b

General · 7/4/2025

Reply from NB Glass Thank you very much for your business. We strive to make every job goes as well as we possibly can.

Rated 5 out of 5

Luke and his crew took great care of us with our shower door installation. Showed up on time every time. Could not be more pleased!

Richard S

Shower glass · 6/17/2025

Reply from NB Glass Thank you for your business and the time for a review. Let us know how we can help with future projects!

Rated 5 out of 5

Excellent service as I had a broken window replaced. Prompt and courteous. Highly recommend NB Glass.

Johnny R

Window & glass repair · 5/10/2025

Reply from NB Glass Thank you for your business and your recommendation!

Rated 5 out of 5

This is our third shower redo....2 on our previous home and this lst one in our new home. We always use NB Glass for our shoer glass doors. They are prompt, professional and do a great job! We're Realtors and recommend them to all our clients

Patricia H

Shower glass · 4/23/2025

Reply from NB Glass Thank you for your business and your recommendation! The team strives to do the best we can do every day!

Rated 5 out of 5

Thanks to NB Glass for replacing a small garage window for us. Everyone we dealt with was professional and helpful, and the new window looks great!

Marilyn G

Window & glass repair · 4/3/2025

Reply from NB Glass Thank you for your business and your review! The team here appreciates your feedback.

Rated 5 out of 5

Joe and John did a fabulous job with our front office glass. They were timely, neat, and quick! The look our office has now is updated and professional. I love it!

Sara L

Commercial & trade · 2/20/2025

Reply from NB Glass Hi Sara, Thanks for your business and your feedback. Our folks take great pride in their work and getting great feedback!

Rated 5 out of 5

This work probably fits under the category of no job too small. The hinge on an existing shower door was coming apart. Luke came out the next day to assess the situation and take dimensions. When the parts were received, two installers came out and replaced the hardware within an hour. This was a successful home repair project thanks to NB Glass.

David W

Shower glass · 2/13/2025

Reply from NB Glass Thank you for your business and your feedback!

Rated 5 out of 5

As a local Realtor I have referred NB Glass because they have been the most professional, friendly, quickest and fairest priced glass company. I finally got to use them in my own home and the shower glass turned out beautifully. We could not be happier.

Ginger B

Shower glass · 1/21/2025

Reply from NB Glass Thank you so much for your business! We are glad you use us for your glass needs!

Rated 5 out of 5

The entire process was efficient. From acquiring info. over the phone, to the consultant(measurements, etc.) visit, to the absolute professional and congenial installation by Antonio & Julian! Perfect!

Keith B

General · 8/20/2024

Reply from NB Glass Thanks for your business!

Rated 5 out of 5

The person who originally measured my windows was a bit off, so final delivery took longer than expected, but the guys who came out when they first tried to deliver, Antonio and Robert, were fantastic. They were cheerful, professional, personable, and polite. They triple checked the measurements, and when Antonio came back a few weeks later as a one-man window-changing army he got the job done neatly, quickly, and cleanly. While I hope I don't end up needing the window repair again, if I do need to do business with NB Glass I hope I get Robert or Antonio. Fantastic guys.

Chris E

Window & glass repair · 8/1/2024

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

If you want a first rate job contact NB Glass. From contact with the office to measuring to installation, everybody was knowledgeable, friendly and courteous. Antonio, Robert and his crew installed our new glass in our shower and left the place cleaner and much prettier than before. We are very happy with the process and results.

Scott J

Shower glass · Commercial & trade · 7/18/2024

Reply from NB Glass Thank you for your business and the kind words!

Rated 5 out of 5

Replaced 5 windows for us after the hail storm inn Wimberley. Were very responsive and did a timely job of getting them all replaced in a courteous and professional manner. Very pleased and recommend these folk highly!

Jim Beall W

Window & glass repair · Storm damage · 7/10/2024

Reply from NB Glass Thank you for your business and the kind words. We know you went through a great deal with the storm you experienced. Thanks Again!

Rated 5 out of 5

I had the pleasure of meeting Antonio and Robert from NB Glass when they came to replace a broken window. They were punctual, professional and very personable. They even gave me some great ideas on replacing my glass shower doors and bathroom mirror. I will definitely be calling NB Glass for my next project!

Rene G

Shower glass · Mirrors · Window & glass repair · 6/23/2024

Reply from NB Glass Thank you for your business and your review!

Rated 5 out of 5

I had the pleasure of meeting Robert and Antonio from NB GLASS to repair a window in my front door. These two gentleman did an excellent job, they were so nice and very professional. They both made sure that I was pleased with the work they did. I highly recommend NB Glass. Thank you Antonio and Robert for being so nice and doing a fantastic job. You both are an asset to NB GLASS Company.

Cecelia F

Window & glass repair · 6/14/2024

Reply from NB Glass Thank You!

Rated 5 out of 5

Mayela was delightful to work with! Antonio and Robert were great on delivery day, keeping me updated on their arrival. The whole NB Glass team is very personable and knowledgeable.

Mary P

General · 6/11/2024

Reply from NB Glass Thank you for your business and the review!

Rated 5 out of 5

Antonio and Roberto are amzing

Daniel

General · 6/6/2024

Reply from NB Glass Thank you for your business and your review!

Rated 5 out of 5

Antonio and Robert just installed a broken glass at my home. Very professional and friendly. Also Mayela was so nice and extremely helpful. Would recommend NB Glass Great Company.

Patti W

General · 6/6/2024

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

Had some window glass replaced today by Antonio and Robert and couldn't be more pleased. They were both so polite, professional and respectful. While our job isn't quite done yet, I can confidently say won't hesitate to recommend NB Glass for their stellar service. Thanks!!!

Katie

Window & glass repair · 6/5/2024

Reply from NB Glass Thank you for your business and your support!

Rated 5 out of 5

Tony and Roberto did an excellent job replacing out windows after the hail storm that hit our house. They were very respectful and not only to us but also our property. We would definitely do business with you all again

Dale N

Window & glass repair · Storm damage · 6/2/2024

Reply from NB Glass We appreciate your business and your feedback! Thank You!

Rated 5 out of 5

Antonio and Rob have come by evaluate and replace my shower glass door. They are knowledgeable and professional, and just seem like good guys overall. They explained the issues and fixes in detail. Thanks all the help!!

Brandi C

Shower glass · 5/31/2024

Reply from NB Glass Thank you so much for the business and your review!

Rated 5 out of 5

Tony and Robert did an excellent job installing a broken double pane window. Very personable and professional!

Tannah T

Window & glass repair · 4/29/2024

Reply from NB Glass Thank you for your business and your review. It was a pleasure doing business with you!

Rated 5 out of 5

Excellent company to work with. They arrived when they said they would, prompt and quick from order to install. I would highly recommend them.

Donna J H

General · 4/17/2024

Reply from NB Glass Thank you for your business and your review!

Rated 5 out of 5

Replaced the glass in our shower. Quality top notch. Great service from start to finish. Highly tecommend

Areid

Shower glass · 3/5/2024

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

NB Glass is a top notch professional company. It started with Luke doing an estimate for us and making suggestions we would have never thought of. Then the installers Robert and LJ showed up to do the installation. They were professional, knowledgeable, and courteous. Not to mention how easy it was to work with the admin office. So wish all companies were like this one.

Kathy H

Commercial & trade · 2/21/2024

Reply from NB Glass Thank you for your kind words. The team here appreciates your business and your time!

Rated 5 out of 5

Great customer service and very professional.

Roxanna F

General · 11/18/2023

Reply from NB Glass Thank you for your business and feedback!

Rated 5 out of 5

A large bathroom mirror fell off the wall and shattered. Luke and his crew not only did a great job in making and installing the new mirror but checked all the wall mounted mirrors and found they had been inadequately "glued" in the original construction. They removed each and secured with a cement specifically made for mirrors. Highly recommend

Vincent H

Mirrors · 11/2/2023

Reply from NB Glass Thank you for your business and the time for the review. We were glad that no one was hurt when your mirror fell. It is very important that companies use to use the correct adhesive when hanging mirrors so this never happens. We are glad your called NB Glass and we were able to help!

Rated 5 out of 5

The owner met with me and was very professional and detailed. The installers were dedicated and did a very good job. There was a mixup with the arrival time for the installers not having a current schedule,, but it seemed to be an inner office oversight. I am very happy with the shower glass.

Donna

Shower glass · Commercial & trade · 10/31/2023

Reply from NB Glass Thank you for your business and your feedback. We apologize for the arrival time mix up and are glad you are happy with your shower!

Rated 5 out of 5

We are thrilled with our new shower door that was installed by NB Glass. They came out promptly to measure and provide a bid and we had our new shower door within 2 weeks. Their price was excellent as was their install and communication.

Shower glass · 10/27/2023

Reply from NB Glass Thank you for your business!

Rated 5 out of 5

I appreciated their honesty and prompt service when I had an issue with a shower glass door!

Randi S

Shower glass · 10/23/2023

Newest first, from October 2023 to October 2026. Reviews are shown exactly as customers wrote them.

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NB Glass Reviews from New Braunfels & Hill Country Customers

4.6 average from 175+ ratings & reviews

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